Service · Maintenance & support

We take your site or service under support: fixes, enhancements, updates, security, backups, and monitoring. No "the developer vanished" and no downtime over small things.

Free estimateFixed priceCode is yoursReply in 1 business day

The approach, in brief

14

directions for real business needs

2

weeks — a typical project start

100%

code and access stay with you

1 b.d.

business day — we reply to your request

Sound familiar?

We take your site or service under support: fixes, enhancements, updates, security, backups, and monitoring. No "the developer vanished" and no downtime over small things.

The contractor built the site and vanished — no one to update it

Small fixes wait for weeks or cost as much as a new project

The site got hacked / went down and you heard it from clients

No backups — one failure and the data is gone

The engine and plugins haven't been updated in years — security holes

Why us

Why us

You always have someone to call

No "the developer vanished". A team with documentation and ongoing support — small fixes don't wait for weeks or cost as much as a new project.

Priority response under an SLA

Critical outages within an hour, routine tasks within a business day. You learn about downtime from monitoring, not from clients.

Backups that actually restore

Automated backups with restore tests. One failure doesn't mean lost data — copies work when you need them.

We'll take a site we didn't build

We audit, fix the critical issues, patch security holes, and take it under support — even without docs from the previous contractor.

What's included

Website maintenance & support — you always have someone to call

Content, design, and functionality fixes
CMS, plugin, and dependency updates
Security: hardening, audits, patching vulnerabilities
Backups and fast recovery
24/7 uptime and speed monitoring
Growth: new sections and features on request
Priority response under an SLA

Results

Results

Typical benchmarks for projects of this class — not a guarantee of exact numbers for your case.

within an hour

response to a critical outage under SLA

24/7

uptime and speed monitoring

backups

automated, with restore tests

1 team

instead of depending on one freelancer

A typical contractor / Us

A typical contractor / Us

A typical contractor
Us
The contractor built it and vanished
A team with documentation and an SLA
A small fix waits for weeks
Fixes on the SLA
The site went down — clients told you
24/7 monitoring and alerts
No backups — one failure and data is gone
Backups with restore tests

Packages & pricing

Packages & pricing

Starting prices for our services. We quote the exact cost for your task after a brief.

One-off work

from 80 BYN/hour

  • Content, design and functionality fixes
  • CMS and plugin updates
  • No retainer, per task
Send a request

Support retainer

from 100 BYN/mo

  • Hours for fixes, updates, monitoring
  • Backups and priority response under SLA
  • Growth: new sections and features
Send a request

How we work

How we work

01

Audit

We review the site's current state, engine, security, and backups.

02

Plan

We fix the critical issues and agree on the support format and SLA.

03

Onboarding

We take access and set up monitoring and backups.

04

Support

We take tasks, deliver fixes on the SLA, and keep you informed.

05

Reporting

A regular report: what was done, security status, growth ideas.

Sample projects

Sample projects

These are representative examples — typical tasks and outcomes, not real named clients. We'll discuss specifics on a call.
Sample

Business with an ownerless site

Problem

The contractor built the site and vanished: engine and plugins hadn't been updated in years, no backups, small fixes waited for weeks.

What we did

An audit, patching vulnerabilities, setting up automated backups and monitoring, moving it to an SLA retainer.

Result

The site is watched, fixes land on time, outages are visible at once, data is protected by backups. A typical result for this class of project.

АудитБэкапыМониторингSLA

What it costs

What it costs

Retainer — 100–850 BYN/mo (typically 250–650 BYN/mo). One-off work — 80–130 BYN/hour.

Prices are indicative. We quote the exact cost after a short brief — no fluff, no pressure.

Send a request

FAQ

FAQ

Will you take on a site you didn't build?

Yes. We audit, fix the critical issues, and take it under support — even without docs from the previous contractor.

What's in the retainer?

Hours for fixes, updates, monitoring, backups, and priority response. Beyond the limit — hourly at a discount.

What if I just need one-off fixes?

Hourly is fine, no retainer. But ongoing support is cheaper and calmer.

How fast do you respond?

Per the SLA: critical outages within an hour, routine tasks within a business day.

Do you do backups?

Yes — automated backups with restore tests, so they actually work when you need them.

More in this group

Get in touch

Discuss the project — estimate within 1 business day

Describe the task in a couple of sentences. We'll come back with an estimate, a plan and an honest price/time range. No obligations, no pushy calls.

Free estimate · fixed price · the code is yours · reply within 1 business day

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@mihalkevich
Phone
on request

Tell us about the project

One message, straight to Alexander. We reply within a business day.